SHBBBOS002
Provide body massages


Application

This unit describes the performance outcomes, skills and knowledge required to provide full body relaxation massages.

It requires the ability to establish priorities with clients, synthesise knowledge of anatomy and physiology and lifestyle factors to design body massage routines, and provide advice on body products and protection from environmental damage. Body massage can be a single treatment or form part of a series of treatments.

This unit applies to beauty therapists who work in beauty salons, massage clinics and spas. In this environment they work as part of a team but make independent treatment decisions.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish client priorities.

1.1 Access and review client treatment plan if available.

1.2 Discuss body massage requirements and lifestyle factors with client to identify treatment priorities.

1.3 Identify client skin, contraindications, and possible adverse reactions and discuss with client.

1.4 Refer client to appropriate professional as required.

1.5. Review client medical history, medications and obtain medical approval prior to treatment as required.

2. Design and recommend massage.

2.1 Design proposed treatment for a single or series of treatments and discuss benefits and potential adverse effects with client.

2.2 Explain recommendations for duration, frequency and cost of body massages to client.

2.3 Modify treatment plan, record updates and obtain client consent.

3. Prepare for body massage treatment.

3.1 Check readiness of treatment area and availability of equipment.

3.2 Prepare client and select massage products based on agreed treatment plan.

3.3 Use energy, water, products and other resources efficiently during preparation and subsequent treatment process.

4. Provide body massages.

4.1 Position self and client to minimise fatigue and risk of injury.

4.2 Apply massage medium, movements and techniques according to treatment plan.

4.3 Vary massage routine to suit treatment objectives and client reactions.

4.4 Ensure client comfort and modesty throughout treatment.

4.5 Allow post treatment recovery time in a relaxing environment.

5. Review massage and provide body care advice.

5.1 Evaluate body massage treatment with client.

5.2 Record outcomes of treatment on client treatment plan.

5.3 Review current body skin care regimen and make recommendations to support client objectives.

5.4 Manage client expectations of potential outcomes.

5.5 Recommend home care, lifestyle changes, products and future treatments.

5.6 Update treatment plan and rebook client as required.

6. Clean treatment area.

6.1 Remove used linen and clean surfaces and equipment according to organisational policies and procedures.

6.2 Restock equipment and products in preparation for next treatment.

6.3 Dispose of general waste to minimise negative environmental impacts according to organisational policies and procedures.

Evidence of Performance

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

provide six appropriate and safe body massages to clients of differing height, weight and age suitable for the established client treatment plan

explain to client effects and benefits of body massage on anatomy and physiology of the following body systems:

articular and skeletal

circulatory and lymphatic

endocrine

integumentary

muscular and nervous

respiratory

provide massage to treat each of the following areas as appropriate to the above clients:

abdomen

arms

back

décolletage

feet

hands

legs

neck

design and provide treatment routines that demonstrate appropriate selection, application and combination of the following massage movements:

effleurage

friction

petrissage

tapotement

vibration

gentle, passive movement and appropriate massage techniques:

repetition

rhythm

variation

design, record and update treatment plans using correct anatomy and physiology terminology and specifying details of:

client feedback

contraindications and conditions

products used

massage techniques and movements

outcomes of previous and current treatment

post treatment lifestyle and product advice

treatment duration, areas treated and areas not treated

treatment objectives

recommended future treatments

design a series of four progressive treatments for three of the clients to address ongoing needs of each client

identify major bones and superficial muscles by light palpation

recognise contraindications, skin diseases and disorders relevant to body massage as listed in Knowledge Evidence

present self, according to organisational policy

comply with health and hygiene regulations and requirements

clean, prepare and maintain treatment area according to organisational policy.


Evidence of Knowledge

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

state, territory, and local health and hygiene regulations and requirements relevant to providing body massages

organisational policies and procedures relevant to providing body massages:

client record management

equipment use and maintenance

incident reporting

linen use and laundry procedures

personal hygiene and presentation

presentation of treatment area

waste disposal

work health and safety

legal and insurance liabilities and responsibilities regarding treatments

scope of practice:

when to refer clients to other practitioners

role of complementary therapist and medical practitioner

factors likely to affect suitability of body massage for client needs:

budgetary and time constraints

outcomes of previous treatments

physical attributes

effects, benefits and application of each type of massage movement and technique, as listed in the Performance Evidence.

effects and benefits of massage on body systems:

articular and skeletal

circulatory and lymphatic

endocrine

integumentary

muscular and nervous

anatomical position terminology in relation to body massage:

anterior and posterior

deep and superficial

distal and proximal

inferior and superior

lateral and medial

interdependence of body systems and their relationship to massage

skeletal, muscular and nervous systems and relationship to body movement

nervous system and its relationship to skin sensations

lymphatic and circulatory systems

classification of joints and types and ranges of motion

position of major bones

position and action of superficial muscles in relation to body massage

common disorders of the following body systems and their relationship to body massage:

circulatory and blood borne

lymphatic

endocrine

muscular

nervous

articular and skeletal

gross skin anatomy and physiology and differences in skin depending on body location

skin as a sense organ:

process of nerve conduction

stimuli and skin receptors

systems and pathways of sensory and motor neuronal conduction

variations in sensory perception and its relationship to body massage

contraindications that prevent treatment or require clearance from a medical professional to proceed and relationship to body massage:

bacterial, fungal, parasitic and viral infections

cancer

clients under the influence of alcohol or drugs

clients with symptoms of infectious disease:

fever

extreme fatigue

extremes of body temperature

localised fractures

pain that is chronic or does not have a logical explanation:

local

sharp

dull

deep

surface

contraindications that restrict treatment and appropriate modifications to massage:

allergies

areas exhibiting loss of tactile sensation

asthma

fragile skin

inflammation

lumps and tissue changes

rashes

recent chemical peels, epilation, Intense Pulsed Light, laser or microdermabrasion treatment

recent scar tissue

severe oedema

skin trauma

sprains

appearance and limitations of body massage in skin disorders and diseases:

dermatitis and eczema

icthyosis

lupus erythematosus

scleroderma

skin tumours

uticaria

physiology of adverse reactions to body massage and appropriate remedial action:

allergy to products

bruising

dizziness

emotional release

erythema

joint sounds

headaches

muscle spasms

pain or discomfort

skin blemishes

lifestyle factors and benefits of lifestyle changes:

alcohol consumption

exercise routine

hobbies

tobacco consumption

type of employment

sustainable operating procedures for the conservation of product, water and power

effects and benefits of aftercare advice, products and treatments relevant to body massages.


Assessment Conditions

Skills must be demonstrated in a beauty industry environment; this can be:

a beauty industry workplace or

a simulated beauty workplace set up for the purpose of skills assessment, that provides services to paying members of the public.

Assessment must ensure access to:

paying clients, both new and regular, with different body massage requirements, who have the expectation that the services provided reflect those of a commercial business

hand washing facilities:

basin

hot and cold running water

liquid soap

single use towels or hand dryer

relevant workplace documentation:

blank client records

organisational policies and procedures relevant to providing body massages

safety data sheets for cleaning products.

Assessment must ensure use of:

cleaning and disinfection products and equipment

client gowns and hair protectors

individual work station consisting of:

adjustable treatment table with safe working access at both ends and sides

massage oils or creams or powder

treatment towels or linen, or disposable linen.

Assessment activities that allow the individual to:

provide body massage treatments within commercially realistic speed, timing and productivity

demonstrate competency in an environment reflective of real work situations

manage tasks and contingencies in the context of the job role.

Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors and:

hold a qualification as a beautician or beauty therapist

have worked as a beauty therapist for at least three years where they have applied the skills and knowledge of this unit of competency.


Foundation Skills

Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement.

Skill

Description

Reading skills to:

interpret and follow manufacturer instructions and safety data sheets for dilution, handling and disposal of cleaning products

source and interpret credible information from:

anatomy and physiology publications

anatomical charts and models.

Writing skills to:

record treatment using basic anatomy and physiology terminology to describe body areas and anatomical positions.

Oral communication skills to:

use open and closed probe questions to clarify and confirm client requirements

select and use appropriate terminology in consultations with clients

protect confidentiality of client information by ensuring that other clients and colleagues do not overhear discussions.

Numeracy skills to:

calculate treatment price and timing.

Technology skills to:

access credible online publications and resources that build knowledge for providing advice to clients

use client software to update client notes, rebook future treatments, and record stock data and product purchases.


Sectors

Beauty


Competency Field

Body Services